Yes, we ship worldwide.
Complimentary global shipping is offered on all orders above USD 500. For orders below this value, applicable shipping charges will be calculated and added at checkout.

We also run special offers throughout the year - do stay connected with us for exclusive updates.

All orders are processed from our New Delhi craft studio. Each piece has its own creation timeline, which is clearly mentioned on the product page.

Once dispatched:

• International deliveries typically arrive within 4–7 business days
• Domestic deliveries take approximately 2–5 business days

For time-sensitive requirements, express shipping options are available both within India and internationally.

You’re warmly invited to visit our studios and experience the collection in person.

New Delhi
S-208, Basement, Greater Kailash II
New Delhi – 110048

Ludhiana
Sun View Plaza, S.C.O. No. 22
Ludhiana, Punjab – 142027

Yes. At Sheetal Batra, we offer bespoke customisation to ensure every piece feels uniquely yours.

Most styles can be customised in terms of colour, silhouette, blouse design, neckline, length, and select design refinements, subject to feasibility. All garments are tailored to your measurements at no additional charge.

Certain design modifications may incur an additional cost, which will be clearly communicated at the time of confirmation.

For personalised guidance, please connect with our stylists at +91 97739 83391.

Our garments are designed to be tailored to your exact measurements. Simply share your details at the time of ordering, and our team will customise the piece to ensure an impeccable fit—at no additional charge.

For assistance, please reach out to our stylists at +91 97739 83391.

Yes. If your garment is delivered in the correct size but requires minor fit adjustments, our team will be happy to assist.

You will only be required to bear the shipping cost for sending the garment back to us. The alterations themselves will be carried out at no additional charge, provided the request is raised within 48 hours of delivery.

Our team is always happy to help. Please contact us at +91 97739 83391 for any assistance.

For escalations, you may write to us at foundersoffice@sheetalbatra.com.